Thank you for being a South Carolina Education Lottery Retailer!
Our Inside Sales Department is a Call Center, which provides assistance in placing ticket orders for each of our Lottery retailers. Each retailer is assigned to an Inside Sales Representative that is familiar with the retail location and has information about the inventory for that location. We have two options available to our retailers:
Weekly or Bi-Weekly Calls - Retailers that are serviced weekly or bi-weekly by an Inside Sales Representative will receive a telephone call on the same call day each time to review the current inventory and to take any requests for additional instant tickets. It is important to have your ticket requests ready on your assigned call day. The Inside Sales Representative will have information such as current inventory in stock, number of days left in inventory, orders in transit and the average number of packs sold each week for every available game. Together, with this information, the Inside Sales Representative can assist you in creating the optimal ticket order for your location.
Auto Ordering - Any retailer can be set up on our auto ordering feature, which means the system can review your inventory information, know what tickets are needed and create your order without the need of calling each time.
Voicemail - For an emergency ticket order, you may call the instant ticket order line at 803-737-2902 or 866-737-7235, option 1, to leave your order on our voicemail system. When calling the voicemail system, please be sure to leave your name, your 6-digit retailer number, each game number followed by the number of packs requested. Please speak slowly and clearly to ensure that we get the requested tickets correct. Example below:
Game #1024 – 2 packs
Game #1023 – 1 pack
Game #1021 – 3 packs
Our goal is to keep on average, a 14 day supply of each game at your location, while in most cases, sending no more than one order per week.